TERMS OF USE

Last updated: October 24, 2026

1. Acceptance of These Terms

These Terms of Use govern access to and use of https://selvoram.com, including its pages, content, images, product information, and interactive features.

The website is operated by Hangzhou Jihu Technology Co., Ltd., trading under the Selvoram brand.

By accessing or using the website, you agree to these terms to the extent permitted by applicable law. If you do not agree, you should discontinue use of the website.

Purchases are also subject to our Terms of Purchase and other relevant policies.

2. Permitted Use

You may use the website for lawful personal browsing, product research, and legitimate purchasing activities.

You agree not to use the website to:

  • Violate applicable laws or regulations.

  • Interfere with the security or operation of the website.

  • Attempt unauthorized access to accounts, systems, or data.

  • Introduce malicious code, viruses, or harmful automated requests.

  • Misrepresent your identity or submit knowingly false information.

  • Scrape, reproduce, or exploit website content in a manner that violates applicable rights or law.

  • Infringe the intellectual property, privacy, or other rights of Selvoram or third parties.

We may take reasonable measures to investigate and address conduct that threatens the security or lawful operation of the website.

3. Website Content and Accuracy

We make reasonable efforts to keep product information, pricing, availability, and other website content current.

However, content may occasionally contain errors, omissions, or outdated information. If we discover a material error affecting an order, we will take appropriate steps consistent with applicable law and our purchase terms.

General styling suggestions and informational content are provided for reference. They do not replace product-specific instructions or safety information.

4. Intellectual Property

Unless otherwise indicated, website text, original graphics, branding, layout, photographs, and other content may be owned by or licensed to Selvoram or its relevant rights holders.

You may view and use this material for personal, non-commercial purposes associated with browsing and purchasing from our store.

You may not reproduce, distribute, modify, publicly display, commercially exploit, or create derivative works from protected content without the required permission, except where applicable law permits such use.

Third-party trademarks and materials remain the property of their respective owners.

5. User Submissions and Feedback

If you submit a product review, suggestion, inquiry, photograph, or other material, you represent that you have the rights necessary to provide it and that it does not unlawfully infringe another person's rights.

You should not submit confidential information, unlawful material, malicious code, or another person's personal information without proper authorization.

We may use submitted material to respond to your inquiry, administer a review, or provide a service you requested. Any broader use of user-generated content must have an appropriate legal basis and any required permission.

We may remove material where reasonably necessary to address unlawful content, abuse, security risks, or violations of these terms.

6. Third-Party Services and Links

Our website may rely on third-party providers for hosting, payments, analytics, shipping, customer communications, or other functions.

Links to third-party websites are provided for convenience. We do not control every aspect of those websites and are not responsible for their independent content or privacy practices.

Your use of a third-party service may be subject to that provider's own terms and policies.

7. Accounts and Security

If the website allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials and for taking reasonable steps to protect your account.

Notify us promptly if you suspect unauthorized account access.

We may restrict or suspend access where reasonably necessary to protect the website, customers, or our legal rights, subject to applicable law.

8. Availability and Website Changes

We may update, maintain, modify, or discontinue parts of the website as operational needs change.

We do not guarantee that the website will always be uninterrupted or error-free. However, this statement does not exclude liability that cannot lawfully be excluded or excuse obligations attached to an accepted purchase.

9. Privacy

Our collection and use of personal information are described in the Privacy Notice.

Where required, non-essential cookies and tracking technologies should be controlled through the website's consent and preference-management features.

10. Disclaimers

To the extent permitted by law, the website and general informational content are provided on an “as available” basis.

We do not make an unconditional guarantee that every page, feature, or item of information will be continuously available or free from technical errors.

Nothing in this section removes mandatory consumer rights or any express product commitment that forms part of a purchase contract.

11. Limitation of Liability

To the extent permitted by applicable law, we are not liable for losses arising from unauthorized use of the website, third-party service interruptions, or indirect consequences that could not reasonably have been anticipated.

This limitation does not apply where liability cannot lawfully be limited. It does not exclude mandatory remedies relating to defective products, misrepresentation, personal injury, or other protected rights where applicable law prohibits such exclusion.

12. Indemnification

To the extent permitted by law, you may be responsible for direct losses reasonably caused by your unlawful use of the website or your infringement of another person's rights.

Nothing in this section creates an obligation to indemnify us for losses caused by our own conduct where such an obligation would be unlawful or unenforceable.

13. Governing Law and Disputes

These Terms of Use are subject to the laws applicable to the website operator and the relevant use of the website, together with any mandatory laws that protect the user.

We encourage users to contact service@selvoram.com first to seek an informal resolution of website-related concerns.

Any formal dispute will be handled through a lawful forum with appropriate jurisdiction. No provision in these terms is intended to deprive a consumer of mandatory rights or protections.

The exact governing-law and jurisdiction wording should be reviewed by qualified counsel in light of the company's registration, actual operations, and intended sales markets.

14. Severability

If any provision of these terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

15. Changes to These Terms

We may update these terms from time to time. The current version will be available on this page, together with its latest update date.

16. Contact

For questions about these Terms of Use:

Hangzhou Jihu Technology Co., Ltd.
Selvoram
Email: service@selvoram.com
Telephone: +86 151 0719 7057
Registered address: Room 802-1572, Building 5, Xigang Development Center, Sandun Town, Xihu District, Hangzhou, Zhejiang, China.